Contact Us
For all return items contact customer service on 813 995 5286 within one week of receiving your order.
Customer Service - Office hours
Monday - Friday, 10am - 5pm
Saturday 10am - 4pm
mymcbooks@yahoo.com
phone - 813 995 5286
fax - 813 653 4700
Privacy
Your information is restricted only to Memorable Children Books & Gifts and is treated as confidential and will not be given, sold or passed on to any third party. If you have placed an order at MCBG we may from time to time use the email address you provided to send you updated information about products and special offers. If you do not wish to receive such updates we can remove your address from the mailing list.
Payment and Security
We use Paypal's secure online payment system used by over 45 million users' worldwide. Customers do not need to hold a Paypal account to purchase items from us.
We currently accept Visa, Mastercard and Delta. Payments can be made by phone or online. Your credit card will be charged to the value of the goods ordered. Please also accept cheques but delivery will not take place until the cheque has cleared. We also accept money order.
Delivery and Cost
Please allow up to 4 days to three weeks for delivery. The postal system used will be 'US postal'. For customers living outside the USA and Canada, please allow 2-4 weeks.
Returns
All personalized products are non-refundable if you made a mistake. Our replacement and refunds policy if requested should be done within 30 days of the product shipment if we made the mistake. If the product was not working when received pleace return within 7 days of receiving the product.
Prices
Subject to change without notice.
UK Orders
For orders/shipping to the UK, please telephone in your orders to 001 813 995 5286